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1. How much will the deposit be?
2. When will I get my deposit back?

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1. What is an AMI meter?
2. What is the purpose of the AMI Project?
3. What is the benefit to the customer for the meter change?
4. What is the benefit to the City of Lawrenceville?
5. Why is real-time usage data beneficial?
6. Can service be connected/disconnected remotely?
7. How will I know when my meter is on the schedule to be replaced?
8. Will I lose power? If so, how long?
9. What if I have a medical issue and need continuous power?
10. Will they change out my meter if I am not at home?
11. Will my billing date change due to the new meter?
12. Will my electricity usage change due to the new meter?
13. Does the new meter connect to my home Wi-Fi?
14. Does the new meter track anything else at my home?
15. What if I do not want the new AMI meter?
16. Where can I find more information about the new AMI meters?
17. What if the Lawrenceville Power employee causes damage to my home during the installation?
18. Do I need to sign paperwork giving permission for the meter change to take place?

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1. How can I update the information on my Utility Account?
2. Can I pay my bill by phone?
3. Can I pay my bill online?
4. What forms of payment do we take?
5. How soon will service be turned on?
6. Do you have fixed rates?
7. What is Budget Billing and it is offered at this time?
8. Why do I have to pay a $50 service charge when the utility service is already on?
9. What is the MISC fee on my first bill?
10. Do you offer paperless billing?
11. What is the due date and cut-off date for my account?
12. What happens if I do not pay my utility bill?

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1. Who do I call to report a power outage?
2. How do I report a street light outage?
3. How do I get a security light installed?
4. Who do I contact to report low wires, exposed wires or open transformers?
5. My electric service has been turned off after not paying my bill. Can my service be re-connected after-hours?
6. How do I start my electric service with the City of Lawrenceville?
7. How do I transfer electric service from one house to another?
8. How do I disconnect electric service?
9. Does the City of Lawrenceville offer home efficiency programs?

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1. My utility services are off for non-pay, can I be re-connected after-hours?
2. Can I pay my bill online?
3. Can I pay my bill by phone?
4. Can Meter Services light my pilot light?
5. What will my Gas Meter look like if it is turn off / locked off?

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1. What should I do if I think I have a gas leak?
2. Where do I set up my utilities and pay my bill?
3. Yellow flags have been placed in my yard. What does that mean?

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1. Why has the City of Lawrenceville moved to a biweekly recycling schedule?
2. What kind of recycling bin does the City provide?
3. What if I fill my recycling bin in one week? Can I get an additional recycling bin?
4. Two recycling bins are not adequate to handle my recycling needs. Are there any other options?
5. Why doesn't the City just issue every customer a 65-gallon recycling bin?
6. My recycling bin is damaged. Can I get a replacement?
7. Where can I get additional information on City of Lawrenceville recycling?

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1. Who can enroll in Budget Billing?
2. When does Budget Billing take effect?
3. How long is the program?
4. Is there a ”settle-up” period?
5. Is this a discount?
6. What if I miss the deadline to sign up?
7. What are the benefits of Budget Billing?
8. How do you calculate my Budget Billing amount?
9. How can I enroll in the Budget Billing program?
10. Once I sign up for Budget Billing, can I opt out?
11. What if I have a returned payment?

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1. What is a Round-up Program?
2. How does it work?
3. Who does it help?
4. Can I opt-out?

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1. Can I use my own trash can?
2. Do you offer recycling service?
3. Can I get an extra trash cart?
4. Is there an exemption for senior citizens or residents with a disability?
5. Does the Sanitation Department pick up tree limbs?
6. Will the Sanitation Department haul off large items?
7. Does the Sanitation Department pick up grass clippings, leaves, and tree limbs?
8. Are there any items the Sanitation Department does not pick up?
9. Does my collection day change on a holiday?
10. How do I get free mulch?
11. What should I do when I approach a trash truck on the road?

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1. Where can I find the weekly garbage pick-up schedule?
2. Why are garbage pick-up days only Monday through Thursday?

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1. How much will my deposit be?
2. When do I get my deposit back?