Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Meter Services
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Meter Services
The city restores service Monday through Friday from 8:00 am to 5:00 pm. After hours service is not offered. Please see Late Fees & Disconnects.
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Meter Services
Yes. You can make a payment online. Please note there is a $45 after-hours charge for reconnections after 4 pm. Monday through Friday and on weekends. Contact the After-Hours phone number at Phone: 770-339-2410 to schedule a reconnection time.
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Meter Services
Yes. Call toll free to Phone: 1-877-755-7556 to be connected to our automated phone payment system. Please allow 24 to 48 hours for transactions to be posted to your account.
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Meter Services
No. Meter Services is not allowed to light a pilot light, nor can we instruct you on how to light it. Please contact our Natural Gas Department at Phone: 770-963-3332 for assistance with lighting a pilot light.
Visit the Natural Gas Department page for more information.
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Meter Services