Frequently Asked Questions

Your Lawrenceville Utility bill will be “rounded up” to the next dollar amount each month and proceeds will be placed into a special fund used to benefit those needing assistance with their utility bills. 

For example, if your monthly bill is $48.51, you’ll pay $49.00 and the extra 49 cents will go toward the Round-up Program.  Most participants will give an average of 50 cents per month or $6 per year.  

To qualify for assistance through the Lawrenceville Utilities Round-up Program, individuals must apply through a local nonprofit partner of Lawrenceville Utilities and be a Lawrenceville Utilities Customer. The name of the individual seeking aid must match the name of the utility account holder.

Lawrenceville Utilities has partnered with the Lawrenceville Response Center to administer the program and qualify customers for assistance. 

For additional information, visit the Payment Assistance page.

The Lawrenceville Utilities bill format includes a Round-up Program detail line. It also has the option to "opt-out" of the program by checking the box at the bottom of the bill stub and returning it. 

Other ways to opt-out of the program are:  

• Complete the Round-Up Program Opt-Out Form
• Contact Customer Service at Phone: 678-407-6675
• Email Customer Service 

Customers cannot be penalized or have service disconnected for non-payment of the Round-Up Program portion of their bill.