Show All Answers

1. Can I use my own trash can?

No.  All trash must be bagged and placed inside the 95-gallon City provided cart with the lid in the closed position.

2. Do you offer recycling service?

Recyclables are collected the same day as trash. To obtain a recycling bin, call Latham Home Sanitation at 770.554.0455.

3. Can I get an extra trash cart?

Yes, but there is a fee for an additional cart.  Extra cart fees:  One-time $20 delivery charge per cart and $20 per cart per month for each additional cart added to the account after the initial cart. Please complete the Online Form, or contact Customer Service for details. Phone: 678-407-6675 or customerservice@lawrencevillega.org.

4. Is there an exemption for senior citizens or residents with a disability?

Yes.  Residents with a disability or residents over the age of 65 may be granted a collection exception. Complete the online Exemption Form.  Exception applications can be obtained from Customer Service.  For those customers granted a collection exception, carts must be located on the driveway side of the house, not to exceed 150 feet from the street and 10 feet from the back of the house. Carts may not be placed in a fenced enclosure, carport or garage.

5. Does the Sanitation Department pick up tree limbs?

Tree limbs, small trees and/or shrubbery must be cut in lengths of three feet or less and be placed at the curb. All limbs should be placed in a single location. Do not stack near any utility boxes or meters, or under overhead utility lines. However, the Sanitation Department will not remove limbs, logs, or debris from an entire tree that has been taken down by a tree service.  This service is meant as a convenience service to pick up small limbs.  There is a $50 fee for this service added to the customers utility bill.  Limb service pick-up takes place on regular trash pick-up day.  It does not have to be scheduled in advance.

6. Will the Sanitation Department haul off large items?

Yes.  The Sanitation Department will remove appliances, mattresses and small furniture.  The items must be scheduled in advance online or by contacting Customer Service.  Pick-ups take place weekly on Fridays.  Please visit the Large Item Pick-up Service page for additional information.  

7. Does the Sanitation Department pick up grass clippings, leaves and tree limbs?

Yes.  Grass clippings, leaves, and limbs are all picked up on the same day as your scheduled trash collection day. Place all items out before 7 AM on your scheduled day. There is no charge for either service and do not require scheduled pick-ups. Please see below for the different processes. 

Leaf Collection

• From 11/1 - 4/30: Leaves will be picked up unbagged at the street for the leaf vacuum truck.
• From 5/1 - 10/31: Bagged leaves will be picked up on your scheduled trash collection day. Place only leaves at the street in plastic bags not weighing more than 50 pounds several feet away from trash cart.

Grass Collection

• From 11/1 - 4/30: Grass clippings will be picked up unbagged at the street for the vacuum truck.
• From 5/1 - 10/31: Bagged grass will be picked up on your scheduled trash collection day. Place only grass at the street in plastic bags not weighing more than 50 pounds several feet away from trash cart.

Limb Collection

• Tree limbs, small trees, and shrubbery must be cut into lengths of three feet or less. Limbs will be picked up on your scheduled trash collection day. Place unbagged limbs at the curb in a single location with 4 feet of separation between your trash cart. 

8. Are there any items the Sanitation Department does not pick up?

The City does not pick up tires, batteries, paint, or construction materials. The owner is responsible for the disposal of these items. For disposal information, call Gwinnett Clean and Beautiful at 770.822.5187.  Also, no commercial or construction material is allowed on the street. The owner or contractor is responsible for the disposal of construction/demolition materials.

9. Does my collection day change on a holiday?

Possibly.  On weeks where a holiday is observed, the observed holiday & all days flowing that holiday will be delayed by 1 day. Details are on the Sanitation website on the holiday schedule page. 

10. How do I get free mulch?

Mulch is available for pick-up at 610 Paper Mill Road between the hours of 1:15 and 3:15 pm on Wednesday only (hours are subject to change May 1 through September 31). Any questions, please contact the Street and Sanitation Department at 770.277.7452 or check social media for any updates.