The City of Lawrenceville Customer Self Service portal offers a new and easy way to view customer and account information! With CSS, you can view your bill online, review your services and consumption history, set bill delivery preferences such as email bills, and sign up for automatic payments. Update, view, and modify with a click of a button with Customer Self Service beginning on August 16, 2022.
Lawrenceville Utilities has implemented new billing and payment solutions for our customers. There are a number of improvements requested by customers that will be immediately noticeable. The updates include:
These changes will become available on August 16, 2022; however, select services will be impacted starting July 20, 2022. The impacts include:
When receiving your first bill after August 5, 2022, please pay attention to the Account Customer ID, as these will be changed. If you pay your bill using online banking, please update your utility account number when you receive your first bill after August 5, 2022. You will need to update it to match the Online Banking Account Number, which will be identified on the bill.